My Experience with Groupon

I was given a voucher to spend on the Groupon site. Now in my honest opinion I would not use Groupon again the reason for this is it took a lot of emails and telephone calls back and forth to see why my voucher was being shown as used when I entered the code  but not showing up as an order or being used on their system. So basically I had spent it but there was no record of it.

The customer services team were no help whatsoever in all truthfulness it seemed that I was going around in circles with them, they told me to contact the merchant, so I did, the merchant told me they could not see Groupon orders and to contact Groupon as the merchant had checked my address and name and nothing was showing up. So I contact customer services again only to be told to contact merchants again this went on for several days and I am sure that if I didn’t have a contact from the person that gave me the voucher I would still be going around the houses with no product and stuck in limbo of being told the same thing over and over again even though I told them I had done this several times!

This alarmed me as if I had spent £45 on this voucher I would want the product obviously and there is also a certain amount of time before the voucher becomes invalid on that offer.
I have used other voucher site like Groupon and never had a problem. But this has really put me off using the Groupon again.

I did eventually receive my product after a lot of hassle. I was going to write my review for this product along with this post but I feel it is unfair to Slendertone so you can see my Slendertone Flex Max review on the next post from this.